Contract Callers Inc. Hours: What You Need to Know
If you are looking for a reliable call center service, Contract Callers Inc. (CCI) might be what you need. CCI is a leading provider of third-party call center services that can help your business handle various customer service needs.
To ensure that you get the most out of CCI`s services, it is important to be aware of their operating hours. Here is what you need to know:
1. CCI`s Operating Hours
CCI operates from 8:00 AM to 9:00 PM Eastern Standard Time (EST) Monday through Saturday. This means that you can engage with their call center agents and customer service representatives during those hours.
2. Weekends and Holidays
CCI is open on Saturdays, but their call center services are not available on Sundays. Also, the company is closed on major U.S holidays such as Thanksgiving Day, Christmas Day, and New Year`s Day.
3. Customized Operating Hours
If you require call center services on weekends or holidays, CCI offers customized solutions to meet your business`s specific needs. You can contact them to discuss your requirements and get a custom quote.
4. Response Time
CCI takes pride in their fast response times. They aim to respond to calls within three rings. Additionally, their customer service representatives are trained to handle calls professionally while maintaining a high level of accuracy and attention to detail.
5. Exceptional Customer Service
At CCI, customer service is a top priority. They strive to provide the best possible customer service experience to their clients, and you can rest assured that your customers will be handled with the utmost care and professionalism.
In conclusion, if you are considering partnering with CCI, you can trust them to provide quality call center services within the operating hours outlined above. Additionally, if your business requires customized solutions, they are always willing to work with you. Contact them today to discuss how they can help your business grow.